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Frequently Asked Questions
Have questions about our products, shipping, or policies? You'll find answers here. We've compiled the most common inquiries to help you shop with confidence.
If you don't see what you're looking for, reach out to our customer service team.
Shipping
All orders ship from our headquarters in the Los Angeles area. All orders are processed from within 1 to 2 business days (excludes weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. For further details, our Shipping Policy can be found here.
We do not currently offer international shipping.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 business days of receiving your shipping confirmation email, please contact us at contact@yearofours.com with your name and order number, and we will look into it for you.
Returns
- We accept items in brand new / not worn condition, packed in polybag with original tags attached for a full refund. We reserve the right to reject your return claim if the item doesn’t adhere.
- You have 30 calendar days from the day you receive your shipment to postmark your items for return. Your refund will be credited to the same credit card used to make the purchase.
- Please include packing list or order # with your return.
- Please note: There is a $5 processing fee for returns.
- No returns or exchanges on sale items.
In the event that your order arrives damaged in any way, please email us as soon as possible at contact@yearofours.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at team@yearofours.com.
If you are looking to return an item, please click here to begin your return or exchange request. Our return policy can be found here.
We now offer Route Package Protection (Route Protect) to help cover the cost of lost, damaged, or stolen packages
If you added Green Package Protection at checkout, please file a claim with the Route team here for quick assistance with “in-transit” related issues.
General Information
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For Size Chart information: Size Chart
About Year of Ours
Year of Ours is a female-created and led activewear and lifestyle company with style-forward designs backed by an inclusive, “team spirit” ethos. Based and produced in Los Angeles, CA., our clothing focuses on fit, performance and contemporary designs—intended to be multi-functional, reflecting the demands of the dynamic and modern woman.
Year of Ours. Made for you.
For more information: About Us
Year of Ours is proud to be 80% produced in the USA in our very own offices and factory in the city of El Monte, California. Everything from our leggings, sports bras, sweatshirts to tees are cut, sewn and printed on location. This is our headquarters and where we all come to work, which allows for a focus on quality and consistency. We take pride in our space and the ethical working conditions for all of our valued employees.
For more information: Factory
Year of Ours can be found in retailers such as Equinox, Nordstrom, Revolve, and Stitch Fix.